A brief overview
about myself
Business Systems Analyst with experience bridging business needs and technology solutions.
I’m a Business Systems Analyst with 10+ years turning complex business problems into clear, practical technology solutions. I sit between stakeholders and technical teams: requirements, process and data mapping, APIs, SQL, testing, and solution documentation. How I work: understand the problem, ask the right questions, analyse the data and systems, define the requirements, then validate the outcome.
Skills
- SQL — querying, joining, and preparing data for reports
- Python — analysis, automation, and notebooks
- Web applications — small apps and sites with a usable interface
- Data visualisation — charts and dashboards that highlight what matters
- Business analysis — requirements elicitation, gap and impact analysis, use cases, acceptance criteria, JAD sessions, stakeholder management
- Data & analytics — Power BI, DAX, Tableau, ETL, data quality, statistical analysis
- Delivery — Agile/Scrum, Waterfall, SDLC, backlog management, sprint planning
- Tools — JIRA, Confluence, ServiceNow, Salesforce, Figma, Miro, SharePoint, Power Automate
- Domains — wealth and investing platforms, IAM, fraud monitoring, KYC/AML, cards, mortgages, ESG/IFRS, mobile banking
Certifications
- Certified Business Analysis Professional (CBAP), IIBA
- Project Management Professional (PMP), PMI
- Certified Scrum Master (CSM)
- Advanced Data Analysis Certificate
- Microsoft Azure Fundamentals
- Certificate in International Financial Reporting Standards (IFRS)
- Data Analytics with Generative AI
- Advanced Business Analysis Certification, IIBA EEP
Education
- MSc International Management — University of Strathclyde, Glasgow
- BSc (Hons) Accounting and Finance — Covenant University